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myFNG (UK) LLP Privacy Policy

Date last updated 27-Nov-2009

Who we are

In this Privacy Policy references to "we" and "us" are to myFNG (UK) LLP.  Partnership number OC334470, registered office 31 Percy Road, London, W12 9PX

Privacy and security

myFNG (UK) LLP is committed to protecting your privacy and security. When you place an order for services with us, we need to collect certain information to be able to process your order or, if you are a returning customer, answer your questions quickly and accurately.
We will keep your personal details on file but they will remain confidential except in the following instances:

  • you give us your consent
  • the law permits or requires it, or any regulatory or governmental body requests or requires it, even without your consent
  • there is a duty to the public to reveal the information
  • to carry out security checks (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions)

You agree that we may use and update this centrally held information:

  • for credit and credit related services
  • to recover debts
  • to prevent and detect fraud
  • to update our records about you
  • to prevent money laundering
  • to check your identity

We may also use your information for research and statistical analysis with the aim of improving our services.
We will not pass on your personal details to any third party, including site sponsors or advertisers, without your consent. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners (if any), but these statistics will not contain any information about you from which you could be identified.

Accurate Information

We may check what you have told us and share that information with fraud prevention agencies.
It is important that you give us accurate information. If you give us false or inaccurate data and we suspect fraud we will record this at the fraud prevention agencies.

You are responsible for informing us that your personal details have changed: for example, a change of address or to your title. You confirm that you will inform us of any change to your personal information as soon as is reasonably practicable in order that we may update our records.
Please note that notification of any change to your personal information must be in writing (to the address below or via email below), and should include your account and/or telephone numbers with us.

myFNG (UK) LLP
31 Percy Road
London
W12 9PX

Security

You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law.
You must not use any false identity in email or other network communications.
You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation's security (cross-network hacking). This is an illegal act and prosecution under criminal law may result.

Contacting you

During your time on this site you will have the opportunity to consent to us contacting you by mail, email, phone, SMS or MMS from time to time about promotions, goods and services that we offer that we believe may be of interest to you.

To ask us not to send you future marketing communications, simply email Type "No marketing" in the subject line and then the following in the main text:-

  • your full name
  • your postal address, including postcode
  • your email address

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after-sales obligations.

Your consent

By using this website you are consenting to this privacy policy. We may in the future change this policy, and if we do so we will post the amended policy on the myFNG (UK) LLP website www.myfng.com.

Changes to Privacy Policy

Please note that this policy will be reviewed, and may change, from time to time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Decision Making

Any decision made by us in relation to the services provided to you shall be final.

Feedback, comments & suggestions

If you have any queries about our Privacy Policy or any queries about the protection of personal information we hold about you, please do not hesitate to contact us. Our address is:

myFNG (UK) LLP
31 Percy Road
London
W12 9PX

If you do not agree with this Privacy Policy you should not submit your personal information on this website. This Privacy Policy only covers this website. Any other websites that may be linked to by our website are subject to their own policy, which may differ from ours.